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IT Training and Experience
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Training
Attended Professional Desktop Publishing night
classes during high school
Photoshop
and Shockwave classes offered by UNL for Professors
Studying
for MCSE, A+, and CCNA in spare time.
User Experience
OPERATING SYSTEMS
Master proficiency on
Apple Macintosh Platform
Excellent
proficiency on Windows, NT and Unix platforms.
Limited
proficiency on Linux platforms.
SOFTWARE
Master
proficiency with Adobe PageMaker, QuarkXPress
Excellent
proficiency with Microsoft Office (Publisher, Word, Powerpoint, Excel,
Access, Outlook), Adobe (Photoshop, Illustrator, Acrobat), and any Web
Builder programs.
Basic proficiency with Corel, Peachtree Accounting, Autodesk (3D Studio Max),
Macromedia (Freehand, Shockwave, Fireworks,
Flash, DreamWeaver)
SYSTEMS
FedEx.com,
Oracle Siebel CRM, Kaseya MSP, RUMBA (Chrysler), Gateway Siebel, Sharepoint
Server, Wiki Media, Altigen VOIP
Administrator/Networking Experience
Master-
HTML programming and Active Directory networking
administration
Certifications- Kaseya Network
Administrator
Certifications in Training- MCDSE (Microsfot Certified Desktop Support
Engineer) and A+
Strong- Unix skills
Basic- Visual Basic, CGI, Apple and Java scripting, Oracle Siebel Platform,
RUMBA Tech Support Platform, Exchange Server, Sharepoint Portal Server,
Kaseya and Virtual Network Client
Server
Limited- NT Network Administration
and Server Implementation
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1995-2001
Educational Focus
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University of Nebraska @ Lincoln
College of Business Administration
Bachelors of Science
and Business Administration in Management/Entrepreneurship (completing)
College of Journalism
& Mass Communications
Bachelors of Journalism
in Advertising (completing)
College of Business Administration
Masters of
Business Administration in Management Information Systems (completing)
<#
of Courses> - Area of Study
<1>Graphic
Communications <1>Telecom Technology <1>Computer Science
<1>Visual Basic
<1>Presenting Fundamentals <2>Mentorship
<2>Career Explorations <3>French <3>Composition/English
<3>Fine Art Studies <4>Marketing
<5>Management/Entrepreneurship
<5>History <5>Newspaper / Journalism <6>Advertising
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Work Experience
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Work Experience
July
2000-present. Qatalyst Corporation, Inc.
Position: Lincoln NE Customer Care Center
Manager/Executive Office Manager/Shareholder
Duties: Manage Lincoln Customer Support Operations
Functions: HR Operations (Sharepoint), Customer Satisfaction Control (Oracle
Siebel/Kaseya), Marketing Assistance, Trouble Ticket Processing
(RUMBA/Siebel)
Projects: Design Seamless Office with Efficient Organization and Processing.
Search, interview, hire and train Staff. Create Employee Handbook
(Procedures, Policies, Evaluations). Design/Implementation of 20+ member Call Center.
January 1998-present. TJ Frentz Companies, Inc.
Position:
Chairman/Owner/Founder
Duties:
E-Auctions.8k.com (Consulting and Management of Electronic
Auctions)
TechCare
(Simplified Living help for those with special needs)
TJF Online (Global promotion via cyberspace)
TJF Consulting (Contract marketing and advertising
consulting. Business start-up consulting and venture capitalism.)
Projects:
Reel
Bait Tackle Co.
Position:
Webmaster (1999-00) Duties: Web Design and
Internet Marketing
J&T Construction
Position:
Partner (50% Owner) Duties: Manage
Finances, Supervise Remodeling Projects
1990-95. TJ & Friends Lawn Service
Position:
Owner
1992-95.
Career Explorations- Researched possible careers in the media to increase my
awareness of the use of technology in each field. Sites included newspaper
offices, advertising firms, radio stations and Country General.
1992-95.
Newspaper Staff- Grand Island Sr. High
Islander
Position:
Production Editor.
1994-95.
Stable
Kids Magazine
Position:
Assistant Editor for the first national horse publication for kids.
1994-95.
Grand Island Daily Independent Newspaper
Position:
Assistantship to Systems Administrator.
August
1995-May 1997. UNL Art History Department
Position:
Computer Lab Manager
Duties:
Trouble-shoot
students' problems
Monitor
network connections
Resolve
hardware/software conflicts
June
1996-June 1997. MicroImages, Inc.
Position:
Web Programmer
Duties:
Develop
content based on feed back from global clients.
Constant
web creation and competition research
Created
weekly reports for update briefings
Projects:
Product Documentation Conversion (aprox: 2,500 pages)
Company Press Release Conversion
January
1996-2001. Collegiate Computers
Position:
Vice President (Co-Founder/Owner)
Duties:
Manage
public and customer relations
Ad design
and campaign management
Sales and
internet consulting
Projects:
Jr.
Achievement Leadership
(CCap)
College Course Assistance Program
Date
Connection
Relocation
Project
CComp
National Sales Force
UNL
Advertising Club
UNL
3d Studio Users Group
UNL
McGraw-Hill Learning Architecture (distant learning for Operations
Management)
October
1996-2000 RNP Technologies, Inc.
Position:
Vice President (17% Part Owner)
Duties:
Manage
public and customer relations department
Ad design
and campaign management
Sales and
internet consulting
Projects:
Network
World for Business Partners
ShopTV
National Infomercial
Transportation
Kiosk Assistants
Promotional
event coordinating
Sound and
lighting equipment setup
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High School Activities
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Sports
Cross country,
basketball, football, soccer, baseball, tennis, track, church softball.
Clubs
French
club, school pep club, FBLA, FCA and Lutheran youth group.
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College Activities
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Sports
Soccer
(referee/player), softball, darts, pool.
Clubs
Advertising
club (Historian), PR club, Society of Professional Journalists, Husker Fury
pep club, Marketing Club, 3d Studio Users Group (Vice President), Students in
Free Enterprise (President Assistant) and ASUN club mediator.
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